Collaboration • Knowledge • Impact & Influence

Mental Health Support Services

Mental Health Victoria is not a crisis support or referral service. However, useful links and contact details can be found below. If your safety or the safety of others is at risk, contact emergency services on 000.

If you need an interpreter to help speak with any of the below services, please call the Translating and Interpreting Service (TIS National) on 131 450.

Get immediate help

Emergency Services 

000 (24 hours, every day)

Suicide call back service

Free Australia-wide service for people affected by suicide.

1300 659 467 (24 hours)

Online and video chat is also available on the website.

Visit website

Lifeline

Free Australia-wide crisis support and suicide prevention service

13 11 14 (24 hours)

Text: 0477 131 114 (24 hours)

Lifeline online crisis chat (from 7pm to 12am)

Visit website

13YARN

24/7 national crisis line support for Indigenous Australians.

13 92 76 (24 hours)
Visit website

Additional Support Services

Thrilli

We provide emotional and practical support to families impacted by a loss from suicide or other fatal traumatic incidents.
Visit website

Mental Health and Wellbeing Connect

Mental Health and Wellbeing Connect is a new service dedicated to those who are supporting people living with mental health and/or substance use challenges or psychological distress.

Click the above link for full details of the 8 Centre's across Victoria
Visit website

Head to Health

Free mental health and wellbeing support for all Victorians

1800 595 212 (8.30am to 5pm weekdays, except public holidays)
Visit website

Relationships Australia

We are a leading provider of relationship support services for individuals, families and communities. We aim to support all people in Australia to achieve positive and respectful relationships.
Visit website

SANE

Provides a range of services including a hotline, online forums, referrals, workplace resources and advocacy about complex mental health issues

1800 187 263 (10am to 10pm weekdays)

SANE Forums

Visit website

Wellways

Working to create an inclusive community where everyone can imagine and achieve their hopes and potential.
Visit website

GriefLine

Telephone and online counselling services, as well as programs for children

1300 845 745 (6am to 12am)
Visit website

Eating Disorders Victoria

Free and confidential service providing information and peer support for people experiencing eating disorders or those who are supporting them (family, friends, professionals etc.)

1300 550 236 (9.30am to 4:30pm)

Visit website

Butterfly Foundation

Counselling and treatment referral for people with eating disorders, and body image and related issues

1800 334 673 (8am to 12am)
Visit website

Blue Knot Foundation Helpline

Information, support or referral for adult survivors of childhood trauma and abuse

1300 657 380 (9am to 5pm)
Visit website

ARCVic

Anxiety and OCD Helpline

1300 269 438 (10am to 7pm weekdays)
Visit website

Beyond Blue

Free mental health and wellbeing information and support for all in Australia

1300 224 636 (24 hours)

Online chat is also available on the website

Visit website

Mental Health Foundation Australia

National Mental Health Helpline offers emotional and practical support to families, carers and individuals with mental health issues. The response team does not provide counselling but can arrange a call back from a trained psychologist or counsellor

1300 643 287
Visit website

Thorne Harbour Health

Provides a range of services and supports for LGBTIQA+ people
Visit website

Switchboard - Qlife

Counselling, information and referral services for LGBTIQA+ people, their family and friends
1800 184 527 or online chat (3pm to 12am)
Visit website

Queerspace

Counselling, case management, advocacy, research, training, professional development, consultancy
Visit website

Mates in Construction

Have a FIFO mate struggling with loneliness, relationship issues, stress or fatigue? Help them out by heading to the MATES Hub for FIFO wellbeing tips, training and support services.

Visit website

MensLine

Support, information and referral service helping men to deal with emotional and relationship problems in a practical and effective way

1300 789 978 (24 hours)

Online and video chat is also available via their website
Visit website

ReachOut

An online mental health organisation for young people and their parents, providing practical support and tools to help with everyday issues. They also provide specific information for parents to help them support their teenagers

Online resources

Visit website

Headspace/eHeadspace

Confidential mental health and wellbeing information, support and health services for young people aged 12 to 25 and their families
1800 650 890 (9am to 1am)
Visit website

PANDA (Perinatal Anxiety & Depression Australia)

Telephone information, counselling and referral service for women, men and families affected by perinatal mental illness

1300 726 306 (9am to 7:30pm weekdays)

Text line for after hours support - https://panda.org.au/chat

Visit website

Kids Helpline

Free, private and confidential phone and online counselling service for young people aged 5 to 25

1800 551 800 (24 hours)

Web chat counselling

Email counselling (checked 8am to 10pm daily)

Visit website

Tandem Support and Referral Service

Information, support, advocacy or referral for family members or friends who are supporting a person with mental health issues

1800 314 325 (9am to 5pm)

Visit website

The Compassionate Friends Victoria

Information and peer support for families trying to rebuild their lives after the death of a child, sibling or grandchild, from trained volunteers with lived experience

1300 064 068 (24 hours)
Visit website

1800RESPECT

Confidential information, counselling and support service

1800RESPECT is available for free, 24 hours a day, 7 days a week to support people impacted by domestic, family or sexual violence.
Visit website

Embrace Mental Health

Mental health resources in a range of languages
Visit website

Action on Disabilities within Ethnic Communities

Intake and referral service
Visit website

Foundation House

The Victorian Foundation for Survivors of Torture
Visit website

Brother to Brother

24-hour crisis line for Aboriginal men

1800 435 799 (24 hours)
Visit website

Gunditjmara Aboriginal Cooperative Ltd

Provides a range of healthcare and other support services.
Visit website

Healing Foundation

Resources and support for members of the Stolen Generations.
Visit website
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Mental Health Victoria

Level 6, 136 Exhibition Street,
Melbourne VIC 3000

Contact us

mhvic@mhvic.org.au
ABN: 79 174 342 927

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Mental Health Victoria acknowledges the Aboriginal and Torres Strait Islander peoples as traditional custodians of the land on which it operates. We pay respect to Elders past and present and value the rich history, unbroken culture and ongoing connection of Aboriginal and Torres Strait Islander people to country.

Mental Health Victoria acknowledges those people touched directly and indirectly by mental health vulnerabilities, trauma, suicide and neurodiversity, and their families, kin, friends and carers. We acknowledge the ongoing contribution of those people in the mental health sector.

Mental Health Victoria values diversity. We advocate for a safe and inclusive society for all people, regardless of their ethnicity, faith, disability, sexuality, or gender identity, and uphold these values in all we do.

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